Customer Service Translation - Support Every Customer

Serve customers in their native language. Increase satisfaction and reduce support tickets.

Designed for Customer Support Teams

Break language barriers and enhance customer experience.

Real-time Chat

Translate conversations instantly between agents and customers.

Multi-language

Support for 100+ languages and dialects for global reach.

AI-Powered

Context-aware translation for natural, accurate communication.

Performance Metrics

Track CSAT, resolution time, and ticket volume reduction.

Experience Seamless Support

A live preview of how HyperMZT integrates into your customer service workflow.

Global Support Dashboard

Live
98%
Resolution Rate
4.8
Avg. CSAT
-35%
Ticket Volume
2m
Avg. Speed
Cliente: Hola, tengo un problema con mi pedido #12345. No ha llegado todavía.
Agent: Hello! I understand you have an issue with order #12345. Let me check the status for you.
Cliente: Gracias. Lo pedí hace una semana y necesito los artículos urgentemente.

Translation for Agent:

Hi, I have a problem with my order #12345. It hasn't arrived yet.

Thank you. I ordered it a week ago and I need the items urgently.


Suggested Reply (Spanish):

Hola, estoy revisando el estado de su pedido #12345. Entiendo que lo necesita con urgencia. Estoy investigando el retraso y le proporcionaré una actualización en breve.

Trusted by Support Teams Worldwide

See how HyperMZT transforms customer service.

Since implementing HyperMZT, our CSAT score jumped by 15%. We can now provide the same high level of service to all our customers, regardless of language.

M. K.

Michael Kim

Head of Customer Support, TechGlobal Inc.

The real-time translation in our live chat has been revolutionary. Our support tickets from non-English speaking customers have dropped by 40% because issues are resolved on the first contact.

S. L.

Sophia Lopez

Customer Experience Manager, E-Shop Plus

As a small business going global, HyperMZT was the only way we could afford to offer multilingual support. It's like having a team of expert translators on staff 24/7.

J. P.

James Peterson

Founder, Artisan Crafts Co.

Deliver World-Class Customer Support

Break language barriers and connect with every customer. Start your free trial today.

Expand Your Reach

Frequently Asked Questions

Your questions about our customer service solution.

Which languages are supported?

HyperMZT supports over 100 languages and dialects, including all major world languages like Spanish, French, German, Chinese, Japanese, Arabic, and many more. New languages are added regularly.

Does it work with our existing helpdesk software?

Yes, HyperMZT integrates seamlessly with popular helpdesk platforms like Zendesk, Salesforce Service Cloud, Freshdesk, and others via our robust API or pre-built connectors.

How does the AI handle slang or industry jargon?

Our advanced AI models are trained on diverse datasets, including customer service conversations and industry-specific texts. It understands context and can accurately translate colloquialisms and technical terms relevant to your business.

Can it translate customer feedback and surveys?

Certainly. HyperMZT can translate incoming customer feedback, reviews, and survey responses into your team's preferred language, allowing you to understand and act on insights from your entire customer base.